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Founded by two in-house Legal Operations veterans, UpLevel Ops is an advisory firm specializing in providing services for in-house legal departments and law firms. UpLevel Ops provides a complete range of legal operations support and executive coaching, including legal department strategies, IT solutions, finance and budget guidance, contracts management, talent management and development, benchmarking, best practices and metrics, and outside counsel selection and management.


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Legal Operations is the data-driven approach to streamlining the work done by in-house law departments and law firms.  It encompasses a wide range of expertise in Strategic Planning, Financial Management, Information Technology, Vendor Management, and Legal Data Analytics.  At UpLevel Ops, we work with you to perform a thorough assessment of your department or firm and create actionable plans to take your Legal Department to the next level.  The UpLevel Ops approach integrates extensive in-house experience, data-based analysis, industry best-practices and sound business judgment to create actionable recommendations for our clients.


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UpLevel Ops is unique in that its founders spent the vast majority of their careers in-house.  Jon and Stephanie understand exactly what it’s like to manage within an ever-shrinking budget and to be expected to do more with less.  We will assess your needs and provide you with a pragmatic plan for the implementation of processes and tools to take your department to the next level, and we’ll be there to help you implement that plan as well.

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Stephanie Corey

Jon Hoak

Fran Evans


“As a member of the Board of Directors of several public companies, one consistent theme I have seen is the significant value a strong legal team can bring to a company. That entails being knowledgeable and an effective advocate regarding the key substantive issues facing the company, and also running an efficient and effective legal team. Jon excelled at both at Flex, and I am confident he can share with other legal departments what he has learned through his long and varied career.” – Ray Bingham, Board Member

“Amateurs study tactics. Professionals study logistics. Steph is a true legal operations professional. She doesn’t simply understand in broad strategic terms what kind of initiatives a maturing law department should be pursuing (though she absolutely does), she has deep expertise in implementation, integration, interoperability, iterating, ideating, and all the other “i” words (other letters, too)  that separate a good idea from an actual functioning system that improves the way legal services are delivered. I first met Steph through the Corporate Legal Operations Consortium (CLOC) and was immediately impressed by her combination of acumen and organizational competence. She’s also just a really warm person who is a pleasure to be around. I look forward to working with her on her new endeavor.” – Casey Flaherty, Procertas General Partner

“As a fellow leader of CLOC, I had the opportunity to spend a significant amount of time with Stephanie on benchmarking projects as well as organizing a large-scale conference.  Stephanie’s vision on the bigger picture combined her attention to detail and flawless execution were a key component of our success.  She is incredibly experienced, and her attitude and demeanor make her a pleasure to work with.” – David Cambria, Global Director of Operations at Archer Daniels Midland

“I had the pleasure to work with both Stephanie and Jon for several years at HP.  They both understood that running an efficient, motivated and collaborative legal department was as important as having a team with deep substantive legal skills.  When I was in charge of strategy and chief of staff for the HP Legal Department, Stephanie was a key member of my team.  She was my “go to” person to get things done, not only because she was extremely well organized and task driven, but also because she was always able to connect with people on a personal level.  She was consistently able to get people on board to tackle even the most challenging change management projects. Her positive attitude was contagious.  Given Jon’s extensive and varied experience with multiple big legal departments, he was an ideal thought partner for me on issues large or small.  Stephanie’s and Jon’s backgrounds and skillsets are very complementary, and this makes them a particularly strong team.” – Gabriel Buigas, SVP Global Strategy & Client Solutions at UnitedLex Corporation