LOaaS
Legal Operations as a Service
Legal Departments face decreasing budgets, increased workloads, and staffing challenges. Pressure mounts to drive efficiency, standardization, and value in all aspects of operations, and while Legal teams may have a directional strategy for what needs to be done, they often lack a plan of action. The need for process enhancements and technology adoption increases as remote work becomes the norm rather than the exception.
How UpLevel Ops Can Help
UpLevel creates bespoke strategic and advisory solutions for Legal Departments to scale their legal operations. From senior legal ops secondments to program development, from expanding your team’s “arms and legs” to building frameworks, we’ve got your back. We customize a plan that includes detailed workstreams to drive strategy, and our team of experts tackles multiple workstreams using a programmatic approach. UpLevel utilizes top-notch technology vendors to expedite process improvements and advance the implementation timeline. We provide continuous reporting and communication to you and your leadership team, so there are no surprises.
LOaaS (Legal Operations as a Service) is a cost-effective way to provide our clients with headcount and expertise needed to drive essential initiatives forward. UpLevel’s experts help you demonstrate results through quick wins and establish the ROI and business case for a more formal Legal Ops program.
These programs have a proven return on investment by reducing outside counsel spend, increasing productivity, and most importantly, increasing speed to revenue. Through both automation and the reduction of administrative, repetitive, and low-risk tasks, the in-house team has more bandwidth to concentrate on strategic initiatives. Additionally, UpLevel focuses on implementing systems and methods to collect data so legal teams can make data-driven decisions about how and where to focus their resources.
UpLevel does this by acting as your interim Legal Ops Manager to supervise and support an existing team or create a function from scratch. Responsibilities may include:
- Perform legal tech assessments, selection, and implementations
- Align, refine, and automate processes
- Develop data analytics and metrics programs
- Build ROIs to justify programs
- Create a Legal Ops program from the ground up
- Develop and implement multi-year people, process, and technology roadmaps, and strategic plans
- Provide recommendations on best practices
- Create communication and change management strategies
- Support leadership in the alignment of resources to legal risks
- Implement talent management and mentoring/coaching programs
- Evaluate need for outsourcing
- Proactively manage outside counsel and spend, including tiering work to send to law firms, building panels, and implementing value-based pricing models
Get Started
UpLevel Ops experts are ready to help you show results through a custom LOaaS program aligned with your business objectives. If you’d like to get started with us, please fill out this form, or email us at info@uplevelops.com
We look forward to hearing from you soon.
“UpLevel is a member of our extended team
at Change Healthcare.
They have assisted us in revamping and improving our legal ops infrastructure and implementing a significant outsourcing program. With UpLevel’s assistance, we have optimized how we provide our legal services, and now we can focus on being strategic – for the future of Change Healthcare’s business. The UpLevel Ops team seems to be less like consultants and more like members of the Change Healthcare family.”
—Elizabeth Way, Change Healthcare
