Legal Service Delivery & Alternative Support Models
Today’s in-house legal departments experience the same degree of scrutiny for how they manage their business as their counterparts within a company. They are expected to enable the speed of business, align with company objectives and strategies and manage the increasing costs of legal services. Having the right resources (internal and external) to do the right work is critical, but the strategic analysis must first understand what work should be kept in-house, what should be sent to outside counsel, and what should be given to an alternative legal service provider.
How UpLevel Ops Can Help
Working with Legal Department leadership and relevant business partners, we review your company’s business strategy and work with your Legal team to:
- Evaluate the various current work types entering the Legal Department
- Identify any known future service needs based on shifts in the business
- Identify risk profile and strategic importance of the work
- Understand internal and external resources with regards to people, process, and technology
- Recommend appropriate resources to handle the work, whether internally (people and process) or external via alternative legal service providers, law firms, and/or technology
We work closely with your team to develop service delivery models tailored to the needs of your organization that are flexible, nimble, and adaptable to the ebb and flow of the business. Following are some deliverables you can expect in this effort:
- Identify process optimization opportunities that will be necessary to deliver effective and efficient legal service, regardless of whether the work is handled internally, externally, or via automation
- Introduction to appropriate partners to augment your team
- Support onboarding these augmented partners
- Create a governance model to monitor the work and manage internal and external resources
- Establish KPIs
- Develop change management and adoption strategy
- Identify roles and responsibilities
- Craft a communications plan
Get Started
UpLevel Ops experts are ready to help you show results with improved Legal Service Delivery and Alternate Support Modeling.
To get the conversation started with UpLevel Ops, please fill out this form, or email us at info@uplevelops.com.
We look forward to hearing from you soon.
“There aren’t many people in this field
with whom I would choose to build this,
but UpLevel is at the very top of that list.”
“I had the pleasure to work with Stephanie for several years at HP. She understood that running an efficient, motivated, and collaborative legal department was as important as having a team with deep substantive legal skills. Stephanie’s positive attitude and ability to connect with people on a personal level is one of the many reasons she’s consistently able to get people on board to tackle even the most challenging change management projects.”
“Now, in my current role as EVP of Contracts, Compliance, and Commercial Services with Integreon, we have chosen to partner with Stephanie and the experts at UpLevel to offer a unique legal operations service that allows clients to outsource much of their day to day legal operations tasks. There aren’t many people in this field with whom I would choose to build this, but UpLevel is at the very top of that list.”
– Gabriel Buigas, Executive Vice President, Contracts, Compliance, and Commercial Services, Integreon
