Technology, Process Implementation & Support
Did you know that recent surveys suggest that Legal Departments are unsatisfied with ¾ of their technology? Some experts believe that there is no such thing as bad technology, only bad processes, and implementations. While we wholeheartedly agree with the latter part of this statement, we’ve also found that selecting the appropriate technology is equally essential. But even with the best technology, implementation over muddled processes will result in failure every time.
In addition, we’ve seen scenarios where complex technology has been deployed (unsuccessfully) when a simple process or tool would have sufficed.
How UpLevel Ops Can Help
What’s a Legal Department to do? How do you know when you need technology, a new process, an outsourced partner, or perhaps some combination of these solutions?
Following the proper steps and having the right expert advice is necessary for successfully implementing systems and other solutions. All are dependent upon performing the proper readiness work, understanding your requirements, selecting the right partner and/or technology, and employing best practices during the rollout.
At UpLevel, we follow a formula for the best results:
- 1. Map and optimize processes
- 2. Know the stakeholders
- 3. Document and prioritize all business requirements
- 4. Understand the capabilities and complexities of available solutions, whether technology or other solution
- 5. Know both your culture and your technical environment
- 6. Define your use cases and demo solutions accordingly
- 7. Run POCs (Proof Of Concepts)
- 8. Select the best solution to meet your needs
- 9. Deploy the solution using streamlined processes and best practices
- 10. Follow a formal communication and change management program
These steps will help you avoid common tech pitfalls, and UpLevel Ops can help you along each step in this journey.
Get Started
UpLevel Ops experts are ready to help you show results through a custom Technology, Process & Implementation Support program aligned to your business objectives. To get the conversation started with UpLevel Ops, please fill out this form, or email us at info@uplevelops.com.
We look forward to hearing from you soon.
“ULO collaborates and supports our projects effortlessly and delivers practical, insightful solutions.”
“We’ve partnered with UpLevel for 6+ years and they are a true extension of the SimpleLegal team. ULO collaborates and supports our projects effortlessly and delivers practical, insightful solutions. We regularly recommend UpLevel to prospective and current customers who need business process implementation guidance or review and optimization of their current practices.”
– Craig Raeburn, VP of Sales & Customer Success, SimpleLegal
