Here you’ll find various Legal Operations Thought Leadership resources, including a collection of white papers with our analyses of key topics in the world of legal operations.

UpLevel Ops Authored Articles

Stay up-to-date on the latest Legal Operations trends

2024 In Legal Ops: AI, Adaptation, And What’s Next Above the Law - December 2024 By Stephanie Corey, Brian Hupp, Sumi Trombley, and Brandi Pack
From Cost Center to Command Center: How Legal Ops Leads with Resilience Above the Law - November 2024 by Stephanie Corey
The Secrets To Success In Legal Tech Implementation: Some Lessons from the Trenches Above the Law - October 2024 by Sumi Trombley and Brian Hupp
Legal Operations Maturity Model
Navigating the New AI Landscape: What Legal Teams Need to Know for 2025 Legaltech News - September 2024 by Brandi Pack
Reskilling Is Required to Realize Generative AI’s True Potential Bloomberg Law - September 2024 by Stephanie Corey and Brandi Pack
Readiness 2.0: What Does ‘Readiness’ Mean In 2024 And Beyond? Above the Law - September 2024 by Stephanie Corey
Where We Are Now: A Year In The Growth Of GAI In Legal Ops Above the Law - August 2024 by Brandi Pack
Rethinking Legal Ops Skills: Generalists Versus Specialists Above the Law - July 2024 by Silvie Tucker and Brandi Pack
The AI Advantage: Stay Ahead or Fall Behind LegalTech News - June 2024 by Brandi Pack
Beyond Efficiency: Legal Ops as a Pillar of Mental Health InView Community - June 2024 by Stephanie Corey
Transformation In Legal Operations: Executing 'Big T' And 'Little T' Changes Above the Law - June 2024 by Sumi Trombley
Custom GPT FAQ Assistant Demo (PPT) LINK Live! June 2024 by Brandi Pack
Quick-Start Guide to Creating Simple Custom GPTs LINK-Up - May 2024 by Brandi Pack and Stephanie Corey
How Collaboration Fuels The Rise Of Legal Operations Above the Law - May 2024 by Stephanie Corey
How On-Demand GPT Assistants Are Shaping The Future Of Law Above the Law - April 2024 by Brandi Pack
A Blueprint For Collaboration And Efficiency Through Value-Based Pricing Above the Law - March 2024 by Liz Lugones and Ken Callander
Dissecting the Tech Gap: What Legal Can Learn From Medicine's Leap Into the Future LegalTech News - March 2024 by Stephanie Corey
Why 'Humanizing' Technology Will Empower Legal Teams Above the Law - February 2024 by Liz Lugones
Unlocking Strategic Brilliance: The Essential Guide for Visionary Leadership Transformation Corporate Counsel - December 2023 by Liz Lugones
Forward Thinking Strategies For Outside Counsel Management Above the Law - November 2023 by Liz Lugones
List of Metrics & KPIs A comprehensive list of metrics for legal departments to consider tracking for performance & efficiency by UpLevel Ops
Generative AI Management Services Press Release Press Release
ULO AI Thought Leadership Bundle White Paper by Brandi Pack & UpLevel Ops
Best Practices in Advocating for Resources White Paper by Stephanie Corey
Fostering Collaboration: Building Strong Relationships Between Corporate In-House Legal Departments and Outside Counsel ACC Oberserver - November 2023 by Liz Lugones
GAI's Promise Delivered: A Deep Dive into Real-World Productivity Gains LegalTech News - November 2023 by Brandi Pack
UpLevel Your Value Thought Leadership Bundle White Paper by Stephanie Corey, Liz Lugones, and UpLevel Ops
Elevating The Human Experience: How GAI Transforms Legal Workflow Automation Above the Law - August 2023 by Brandi Pack, Brian Hupp, and Sumi Trombley
The Dawn of Advanced Conversational AI in the Legal Tech Landscape Legal Tech News - March 2023 by Brandi Pack
Flipping the Switch: Evaluating your Options before Changing Out Legal Tech White Paper by Liz Lugones
Automating Intake & Workflow ROI Calculator Worksheet by UpLevel Ops
Learning from the Past: Why Dismissing Generative AI is a Risky Proposition for the Legal Industry Legal Tech News - May 2023 by Brandi Pack
Change Management Bingo Card by Stephanie Corey & Susan Hackett
Best Practices in Change Management for Legal Departments White Paper by Stephanie Corey
Breaking Boundaries in Legal Tech: The Game-Changing Potential of Generative Al Corporate Counsel - June 2023 by Sumi Trombley & Brandi Pack
A Roadmap for Legal Professionals: Navigating the Complex Path to Generative Al Adoption ACC Observer – June 2023 by Brandi Pack
Legal Tech Done Right: How Best Practices and Process Improvements Can Make All the Difference White Paper By UpLevel Ops
Getting to Yes: A GC's Checklist for Building a Business Case White Paper By Stephanie Corey & Liz Lugones
Why Legal Ops is Critical During Times of Economic Uncertainty White Paper By UpLevel Ops
Going Above & Beyond: What Other Services Should Law Firms Be Providing to their Corporate Clients White Paper by Liz Lugones
Harnessing the Power of Bots and AI for Legal ACC Observer - December 2022 by Brandi Pack
Maximizing the Value of an ALSP White Paper by Sumi Trombley
The Hidden Cost of CLM White Paper by Sumi Trombley
The Good, the Bad, and the Data: Effective Data-Driven Storytelling White Paper by Sumi Trombley
Digital Fluency: Creating an Effective Digital Ecosystem White Paper
Rebranding the Legal Department White Paper by Sumi Trombley and Heather Reid
Five Ways to Ease into Metrics White Paper by Stephanie Corey
Continuous Improvement Starts at Implementation White Paper by Liz Lugones
Striving for Imperfection: The Complicated Relationship of Lawyers and Project Management White Paper by Sumi Trombley & Liz Lugones
First Steps Toward Digital Fluency White Paper by Liz Lugones
Savings is Not a Strategy ACC Observer – May 2022 by Stephanie Corey and Casey Flaherty
Outside Counsel Management White Paper by Stephanie Corey
Change Through Storytelling White Paper by Liz Lugones
Call Us Allied Professionals: A Word about a Word White Paper by Sumi Trombley
Defined Strategy Is Not Enough ACC Observer – January 2022 by Elizabeth Lugones
Steps Towards Workflow Automation White Paper by Liz Lugones
Communication and Collaboration: The Pillars
of a Strong Approach to Negotiating Pricing ACC Observer – May 2021 by Stephanie Corey

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