Director of Innovation

Brandi Pack

Leads AI strategy and innovation work that helps legal teams translate fast-moving technology into practical operational value.

Biography

Brandi Pack is the Director of Innovation at UpLevel Ops, where she brings a bold, visionary approach to the intersection of Legal Technology, AI, and operational strategy. In this role, Brandi leads the firm's Generative AI (GAI) Management Program and plays a pivotal role in shaping future-forward solutions for both UpLevel's Advisory Team and its clients.

She also heads UpLevel's GAI Subscription Services, delivering scalable, secure, and strategic AI-powered tools that reimagine how legal departments operate. From policy design to practical implementation, Brandi helps legal teams turn emerging technologies into lasting operational value.

A frequent speaker and advisor on legal AI adoption, she is known for making cutting-edge tech accessible, actionable, and impactful.

Brandi's background spans legal operations, project management, and IT, with strategic roles at Hewlett-Packard, Constellation Brands, and Goodwill Industries. Her passion for AI innovation was sparked in 2022 when she gained early access to GPT-4 and immediately recognized its transformative potential for the legal field.

She holds a Bachelor of Science in General Business from the University of Oregon and multiple professional certifications. Recognized by organizations such as Hewlett-Packard and the Tug McGraw Foundation, Brandi is committed to thoughtful innovation, helping both the UpLevel team and clients stay ahead of the curve in the fast-moving universe of legal technology.

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Recent Thought Leadership from Brandi

UpLevel Original | UpLevel Ops | August 2026

The New Economics of Enterprise AI (Part 1)

Brandi Pack on why legal leaders need a smarter resource-allocation model as AI becomes cheaper to access—and more complex to operate.

Brandi Pack

UPLEVEL ORIGINAL AI 2026
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Article | Above the Law | August 2026

AI Doesn't Need Your Data. It Needs Your Workflow.

Brandi Pack on why the next frontier of AI is understanding how work actually gets done—including the judgment, exceptions, and institutional knowledge that make real legal workflows far more complex than they appear on paper.

Brandi Pack

AI 2026
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Article | Legaltech Hub | July 2026

The Bell Curve Strategy: Giving the Right AI Tools to the Right People

Brandi Pack on why AI strategies should be designed around people, not technology—and how starting with how teams naturally work leads to better adoption, happier employees, and more intentional software investments.

Brandi Pack

AI 2026
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