Director of Innovation
Leads AI strategy and innovation work that helps legal teams translate fast-moving technology into practical operational value.
Biography
Brandi Pack is the Director of Innovation at UpLevel Ops, where she brings a bold, visionary approach to the intersection of Legal Technology, AI, and operational strategy. In this role, Brandi leads the firm's Generative AI (GAI) Management Program and plays a pivotal role in shaping future-forward solutions for both UpLevel's Advisory Team and its clients.
She also heads UpLevel's GAI Subscription Services, delivering scalable, secure, and strategic AI-powered tools that reimagine how legal departments operate. From policy design to practical implementation, Brandi helps legal teams turn emerging technologies into lasting operational value.
A frequent speaker and advisor on legal AI adoption, she is known for making cutting-edge tech accessible, actionable, and impactful.
Brandi's background spans legal operations, project management, and IT, with strategic roles at Hewlett-Packard, Constellation Brands, and Goodwill Industries. Her passion for AI innovation was sparked in 2022 when she gained early access to GPT-4 and immediately recognized its transformative potential for the legal field.
She holds a Bachelor of Science in General Business from the University of Oregon and multiple professional certifications. Recognized by organizations such as Hewlett-Packard and the Tug McGraw Foundation, Brandi is committed to thoughtful innovation, helping both the UpLevel team and clients stay ahead of the curve in the fast-moving universe of legal technology.
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Brandi Pack on how to decide what AI is allowed to do—access, scale, oversight, and reversibility—when leaders cannot predict what the technology will be capable of next.
Brandi Pack
Brandi Pack on why legal AI success depends on understanding how work actually gets done—not picking the right platform—and why operational understanding may matter more than access to the newest models.
Brandi Pack
Brandi Pack on why AI may force legal teams to confront meaning, ethics, attention, and human flourishing—not just technological advancement—and why maturity may matter more than capability.
Brandi Pack