Document and Knowledge Management UpLevel Ops legal operations consulting

Process Enhancement & Enablement

The demand for expedited Legal services continues to grow, but most Legal teams lack visibility into the work coming into the department and how it’s being handled. While we know that business enablement/self-help tools, automation, and outsourcing are viable ways to accommodate the increased demand, Legal Departments struggle to identify these opportunities. On top of all this, managing workloads in email has become untenable.

How UpLevel Ops Can Help

There are many ways to tackle these challenges, and because there is no one-size-fits-all for Legal Departments, UpLevel works with your team to optimize your existing processes and workflows. Our aim is to boost productivity and streamline operations by:

  • Reducing reliance on email, instant messaging, manual trackers, and other tools to receive, document, and manage work
  • Centralizing the intake of Legal service requests to manage resources appropriately
  • Proactively spotting trends and risks associated with the work performed by the Legal Department
  • Identifying opportunities for training, template and playbook updates, process improvements, and self-service
  • Improving collaboration, the ability to meet SLAs and client expectations
  • Enhancing relationships among all internal and external stakeholders
  • Producing data to create metrics and dashboards, allowing leadership to manage the department using actual data

In order to do this, UpLevel will:

  • Analyze and map your key processes
  • Recommend best practices for process optimization, including advice on roles and responsibilities between you and the businesses you support
  • Build key stakeholder engagement to ensure the new processes meet their needs and the broader organizational objectives.
  • Provide advice in selecting the tools to best fit your requirements
  • Develop a proper governance model
  • Build a change management program to ensure compliance and future-proof your team by ensuring the processes are scalable and adaptable

Get Started

Process Enhancement and Enablement services from UpLevel Ops ensure that your Legal Department’s day-to-day operations are as efficient and effective as possible, allowing your team to focus on internal optimization and operational excellence. To get the conversation started with UpLevel Ops, please fill out this form, or email us at info@uplevelops.com.

We look forward to hearing from you soon.

“I just wanted to tell you how wonderful the UpLevel Ops team has been.”

“Their professionalism, patience, and expertise are unparalleled, and I highly recommend UpLevel Ops to anyone who might require these services. We would never have gotten to where we are today without the UpLevel Ops team.”

~ Tina Czepiel, VP, Legal, Validae Health

Contact Us

For more information about UpLevel Ops, please email us at Info@uplevelops.com or let us know your area of interest through this form, and one of our legal ops experts will get back to you shortly.