Operator credibility
Our Advisory Team has led Legal Operations at organizations such as HP, Uber, Electronic Arts, Facebook, Dolby, VMware, and Flex, bringing firsthand experience to every engagement.
Who We Are
About ULO
UpLevel Ops is an Advisory Team of operators, advisors, and builders who help legal departments work with more rigor, better systems, and stronger business alignment.
People and Culture First
Vast experience, brought to clients in a human way
UpLevel Ops was founded by in-house Legal Operations veterans who wanted to build a firm with people and culture at its heart. That belief still shapes how we advise, collaborate, and execute.
What Clients Feel
High-touch, pragmatic, and outcome-focused
Clients come to UpLevel Ops for modern thinking, but stay because the work is practical. We help Legal move from idea to implementation with clarity, calm execution, and real operational depth.
Why This Team
A Legal Operations partner built by people who have done the work
Industry-shaping leadership
The team includes leaders who helped shape CLOC, LINK, and the broader Legal Operations community, bringing both market perspective and practical implementation insight.
Practical execution
We do not stop at recommendations. We build roadmaps, implement workflows, support adoption, and help make operational change stick inside complex organizations.
Meet the Advisory Team
The people behind the advisory work
Stephanie Corey
CEO & Co-Founder
Co-founder of UpLevel Ops, co-founder of CLOC and LINK (now part of L Suite), and one of the defining voices in modern Legal Operations leadership.
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Ken Callander
Founder, Value Strategies
A nationally recognized pricing and outside counsel management leader helping legal departments move beyond the billable hour.
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Brandi Pack
Director of Innovation
Leads AI strategy and innovation work that helps legal teams translate fast-moving technology into practical operational value.
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Brian Hupp
Senior Advisor, Workflow Automation
A founding CLOC leader with decades of experience building Legal Operations functions and shaping technology-enabled service delivery.
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Sumi Trombley
Senior Advisor, Contract Innovation
Brings law firm, in-house, and enterprise legal services experience to contract innovation, process design, and pragmatic legal support models.
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Alison English
Senior Advisor
A business-savvy Legal Operations leader with more than 20 years of experience helping in-house teams build scalable, high-performing operations.
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Heather Reid
Chief Marketing Officer
Shapes the UpLevel Ops brand and narrative, translating deep operational expertise into a clear market-facing story.
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Susan Krasaway
Business Solutions Architect
Supports client delivery through research, analysis, proposals, presentations, and practical project execution.
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Ashley Fillman
Business Manager
Keeps internal and client-facing operations moving, from onboarding and calendars to process improvement and day-to-day execution.
Read BioHow We Show Up
Strategic enough for leadership, practical enough for the work
UpLevel Ops brings together Legal Operations strategy, technology fluency, workflow design, spend management, AI insight, and change leadership. That mix helps teams move faster without losing discipline.
Connect With Us
Talk to the UpLevel Ops Advisory Team Today
Connect with UpLevel Ops to discuss your team, your priorities, and where the right mix of strategy and execution can create momentum.